Colocating servers in Kazakhstan means placing your own equipment in a data center, not renting someone else’s server: the hardware stays yours, and the site provides space, power, cooling and network paths. For that request the site is Akashi Data Center — the campus in Astana, street С316, site 7. The formats are server cabinet rental, a cage and a dedicated server room. Before price, a colocation agreement is read for six things: availability, power per rack, remote hands, access, incident response and acceptance. The website is informational and is not an offer: a service is provided under a separate written agreement. The site does not publish a sample of that agreement.
What should you check in a colocation agreement before signing?
The checklist below is qualitative. It does not replace the text of an agreement, and it does not attribute to Akashi terms the site does not state. How Tier levels change availability wording is covered separately in Tier III or Tier IV. The path from a request to a rack is in Where to place servers in Kazakhstan.
How does the agreement describe availability?
Read the measurement, not a word in the preamble: what counts as downtime, whether planned work is included, whether a window is agreed with the client, and whether there is a consequence if the term is missed. The Tier level is not copied into the agreement in full. What lands there are the terms derived from it.
At Akashi, the designed availability of a Tier IV topology is 99.995%. That is a topology calculation, not a measured outage of the hall and not an SLA figure on the cabinet, cage or dedicated-hall page. Phase-one design documents hold Uptime TCDD Tier IV: certification of the design, not of the built hall. The TCCF audit is planned for April 2027 and is not a certificate held today. TCDD is not TCCF. The site does not publish a separate contractual availability percentage. Compensation mechanics are not published on the site either: their place is the text of the agreement. The Tier IV page describes fault tolerance in the standard, not a clause of your SLA.
How is power per rack fixed?
An agreement should show the committed kilowatts, the cooling scheme under which that figure applies, and what happens if the actual load is higher than agreed. Floor area does not replace that line.
On the Akashi site the figures belong to different things. The cabinet rental page: up to 20 kW per rack, including AI/ML. The campus description by module is design supply, not a measured density of a handed-over hall: DC-1 up to 15 kW at a design IT load of 5.28 MW, DC-2 and DC-3 up to 30 kW and 12 MW of IT each, DC-4 up to 150 kW with liquid cooling and design IT capacity up to 30 MW. For a cage, supply is guaranteed for the cage load. A dedicated hall has no separate “kilowatts per hall” figure: capacity is discussed individually. The exact density of the chosen phase is confirmed when the configuration is sized. How to match your own load to a module is in GPU cluster placement.
What should be said about remote hands?
Remote hands is work on site at the client’s request. The agreement should say whether the service is round the clock, which operations are included, how a request is raised and what counts as agreed work. The site does not publish a response time in minutes, or a tariff. If those terms matter, they belong in the agreement, not on the product card.
On the Akashi site, remote hands are available 24/7 for technical operations and on-site assistance. For a cabinet, remote hands performs agreed work without handing out extra keys. For an access-controlled hall, remote hands are available 24/7, and the dedicated hall page calls support round-the-clock, on site.
How is access described?
Look at who enters, during which hours, how admission is issued, whether visits are recorded and whether there is CCTV. For a contour that holds personal data, that is its own line, not the general word “security”.
The Akashi campus has multi-perimeter access control and 24/7 CCTV. A cabinet: coded access. A cage: an isolated zone, entered only by authorized staff, 24/7. A dedicated hall: access control is set to the room, access-controlled rooms operate around the clock, and the team has on-site workspaces. An NDA is available on request at the enquiry stage. That is a confidentiality agreement for the correspondence, not an access procedure for the hall. How a physical address of the equipment matters for data in Kazakhstan is in Data localization in Kazakhstan.
What should you ask about incident response?
It helps to separate two contours: a failure of the site’s engineering, and a failure of your own equipment. The agreement should say who is notified, on which channel, what the site does before your team arrives, and where the remote-hands zone ends. The site does not publish a minute-by-minute escalation procedure or a report of incidents from past years: the hall is not handed over, and there is no measured outage history.
What the campus design already names: automatic failover and load balancing; UPS with 5/4N redundancy and up to 10 minutes of battery backup; generators with 12 hours of autonomy at full load; two fuel suppliers, with a 4-hour delivery SLA. Four hours is the published fuel-delivery time, not a response time for every incident and not rack availability. The fire contour: triple-layer detection, gas suppression, dual redundancy of suppression systems.
What counts as acceptance?
Acceptance is the moment the handed-over space matches what was reserved: power, cooling, the access perimeter, the list of admitted people and the list of remote-hands work. Until acceptance, a rack or a hall is not treated as transferred to the client. The site does not publish an acceptance form or a test checklist.
At Akashi the first phase launches in May 2027. Until then the conversation is a configuration reservation, not a handover certificate. Construction progress is on the construction progress page. Against the 5.28 MW design IT load of DC-1, 5.54 MW is reserved. The pre-launch pipeline is 107% of DC-1 capacity. These are different quantities: 5.54 MW is the reserved volume, 5.28 MW is the design IT load of phase one.
The request goes on the contacts page. It helps to name the format (cabinet, cage or hall), the rack count, the kilowatts, the cooling scheme, who receives access and the date relative to May 2027. Sales replies within one business day, by email and phone, runs a technical pre-qualification and a capacity check, and sends a proposal with prices, timelines and technical details. The site does not publish list prices. An NDA is available on request. Directly: sales.department@akashi.cloud, +7 700 810 3010.
If the need is a whole hall rather than a rack, the product contour is in Dedicated server room rental in Astana. Criteria for choosing a site, when the question is wider than one agreement, are in the colocation guide and in How to choose a data center.
Frequently asked questions
Where do you colocate servers in Kazakhstan? Owned equipment goes into a data center: the hardware stays with the client, and the site provides space, power, cooling and network paths. At Akashi that is the campus in Astana, street С316, site 7. The formats are a cabinet, a cage and a dedicated hall. Phase one launches in May 2027; until then the configuration is reserved.
What availability percentage is stated in an Akashi colocation agreement? The site does not publish a separate contractual availability percentage for a cabinet, a cage or a hall. The designed availability of a Tier IV topology is 99.995%. That is a topology calculation, not a measured outage of the hall and not the SLA figure of a product. Phase one holds TCDD, not TCCF.
How is power per rack fixed in the agreement? Look for the committed kilowatts and the cooling scheme under which the figure applies. The cabinet page states up to 20 kW. By module: DC-1 up to 15 kW, DC-2 and DC-3 up to 30 kW, DC-4 up to 150 kW. A hall has no separate figure; capacity is discussed individually.
What does the site say about remote hands, access and incidents? Remote hands are available 24/7 for technical operations on site. Access: multi-perimeter control and 24/7 CCTV. The site does not publish a minute-by-minute incident procedure. The published timing is fuel delivery under a 4-hour SLA. That is not a response time for every incident.
What counts as acceptance if the hall is not open yet? Acceptance is the moment the space matches the reservation: power, cooling, access and the list of remote-hands work. The site does not publish an acceptance form. Until May 2027, the conversation with Akashi is a configuration reservation, not a handover certificate. Services are provided under a separate written agreement.
Need to match an agreement to a configuration? Send a request to sales — we will go through the format, the kilowatts and the reservation.