A round table organized by Kazakhstan’s Embassy in Belarus on December 12, 2025 addressed the role of digital technologies and AI in bilateral economic cooperation. Interest came from state bodies, business representatives, and academic communities.

A fully digital state by 2028

Kazakhstan’s Ambassador Timur Zhaksylykov presented the key directions for implementing the concept of transitioning to a fully digital state by 2028 — an initiative of President Kassym-Jomart Tokayev. By “fully digital state,” Kazakhstan means not isolated digital services but an integrated ecosystem encompassing legislation, infrastructure, investment policy, personnel training, and state services unified within logical systems.

Kazakhstan ranks in the UN’s top-10 for online services index and 24th for e-government index, demonstrating one of Eurasia’s most advanced GovTech systems. Over 90% of government services are provided online, with the combined digital services catalogue exceeding 1,200 items.

eGov: from access to seamlessness

The eGov.kz platform’s key achievement is converting critical life situations into seamless electronic formats. New services — eGov Business and eGov AI — significantly simplify accessing 1,000+ online services. Child registration can be completed “in one click,” simultaneously submitting birth certificate applications, registering residence, and arranging social payments through mobile services without visiting state offices.

In the first half of 2025 alone, digital platforms delivered over 25 million government services, with approximately half through mobile services. The eGovMobile application has registered over 11 million users.

AI in public administration

AI significantly increases the productivity of Kazakhstan’s state digital services through process optimization, improved decision-making efficiency, reduced bureaucratic procedures, and enhanced overall governance and business-operation efficiency.

The e-Otinish platform’s embedded AI assistant processes 4+ million citizen appeals annually, supported by the state “Smart Data Ukimet” data lake accumulating information from 120+ government agency databases.

Kazakhstan possesses its own large language models: KazLLM through the improved AlemLLM, trained on a 246-billion-token dataset. This model qualitatively processes Kazakh-language requests, exceeding many existing analogues and forming the foundations of technological sovereignty. In 2025, Kazakhstan launched the national multi-agent platform alem.GPT, integrated with government services, development institutes, and private sector — unlike ChatGPT.

Kazakhstan’s fintech ecosystem unites mobile banking (Kaspi Bank), marketplaces (Kaspi Store), and government services within the “super application” Kaspi. Online automobile sales now occur within 10 minutes; 75% of all auto transactions are processed through this service.

On December 3, Parliament approved the Digital Code, establishing comprehensive legal foundations for the entire digital economy. This creates a unified regulatory framework for digital environment interaction — including AI, Big Data, and cybersecurity — establishing citizen rights and business rules. Astana Hub, operating for 5 years, has become Central Asia’s largest international technology park with 1,826 resident companies, including 464 foreign entities.

Infrastructure foundation

Kazakhstan’s current digital infrastructure comprises data centers — particularly Kazteleport (Almaty) and Sairam TIER III (Almaty) — plus cloud service providers like Ahost and PS Cloud Services. Kazakhstan currently has approximately 4,000 IT racks.

In 2026, the largest Akashi data center in Central Asia (Astana, TIER IV) with 4,200 racks, developed jointly with China Mobile, will double total capacity, strengthening Kazakhstan’s regional digital hub position.

A shared digital agenda

Belarus brings strong scientific schools, powerful IT competencies, and fundamental digital transformation foundations. “Belarusian experience independently constructing digital state models demonstrates respect and great interest for Kazakhstan regarding strengthened digital sovereignty,” noted Ambassador Zhaksylykov.

Kazakhstan and Belarus unite on digitalization as a non-resource economic growth driver. The two sides discussed a possible joint venture fund for the digital sector and cooperation on GovTech, digital cartography, and training of national language models.